Complaints Process

Procedure for Complaints against an Attorney-at-Law

  • WRITE A LETTER with the details of your complaint addressed to

Secretary
Disciplinary Committee
of the General Legal Council
78 Harbour Street
Kingston

  • A COPY OF YOUR LETTER IS SENT TO THE ATTORNEY.
    • If the attorney fails to respond within 6 weeks, a reminder letter may be sent.
    • Failure by the attorney to respond to the reminder letter after 4 weeks will move the complaint process to Step 4.
  • A COPY OF THE ATTORNEY’S RESPONSE IS SENT TO YOU FOR COMMENT. 
      • Your written comments are expected within 6 weeks.
  • FORMAL COMPLAINT DOCUMENTS will be given to you to complete & sign and have witnessed if you are dissatisfied with the attorney’s response.
      • Copies are sent to the attorney who must respond to the allegations within six (6) weeks.
  • THE MATTER IS PLACED BEFORE A MEETING OF THE DISCIPLINARY COMMITTEE of the General Legal Council for their consideration.
  • THE OUTCOME (MATTER DISMISSED OR SET FOR HEARING) of the Disciplinary Committee’s deliberation is transmitted to the complainant and attorney.